Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.

2. How We Use Cookies

Hill Brew Retreat uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly:

• Session management for secure browsing
• Shopping cart functionality
• Booking form security
• Language and region preferences

Performance Cookies

These cookies help us understand how visitors interact with our website:

• Website analytics (Google Analytics)
• Page loading speed monitoring
• Error tracking and debugging
• Usage statistics and trends

Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remembering your preferences (dark mode, language)
• Saved searches and filters
• Recently viewed accommodations
• Booking history (for returning users)

Marketing Cookies

These cookies track your browsing habits to deliver relevant advertisements:

• Social media integration
• Targeted advertising
• Remarketing campaigns
• Conversion tracking

3. Third-Party Cookies

We use several third-party services that may set their own cookies:

Google Analytics

Used to analyze website traffic and user behavior. Google may use this information to improve their services and provide analytics reports.

Social Media Platforms

Social media buttons and/or plugins on this site may set cookies to enable you to easily share content on social networks.

Payment Processors

Our secure payment partners may set cookies to process transactions and maintain payment security.

4. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to:

• View what cookies are stored on your device
• Delete existing cookies
• Block cookies from being set
• Set preferences for specific websites

Please note that disabling certain cookies may affect website functionality.

Cookie Preference Center

You can manage your cookie preferences using our cookie banner that appears when you first visit our site.

Opt-Out Tools

You can opt out of targeted advertising cookies through industry opt-out tools such as:

• Network Advertising Initiative (NAI) opt-out
• Digital Advertising Alliance (DAA) opt-out
• European Interactive Digital Advertising Alliance (EDAA) opt-out

5. Cookie Retention

Different types of cookies are retained for different periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a specified period (usually 1-2 years)
• Essential cookies: May be retained for the duration of your visit
• Marketing cookies: Typically retained for up to 2 years

6. Your Consent

When you first visit our website, we will ask for your consent to use non-essential cookies. You can:

• Accept all cookies
• Accept only essential cookies
• Customize your cookie preferences
• Decline all non-essential cookies

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our footer or by adjusting your browser settings.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

8. Contact Information

If you have questions about our use of cookies, please contact us:

• Email: hello@hillbrew.in
• Phone: +91 354 223 7720
• Address: 22 Mall Road, Darjeeling, West Bengal 734101, India